Social Media Engagement Manager

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Job Description

On behalf of our esteemed client, we are seeking a top-notch Social Media Engagement Manager to join a dynamic team in managing our client’s brand presence across various platforms, including Facebook, Telegram, TikTok, YouTube, and Instagram.

As a Social Media Engagement Manager, you will take the lead in engaging with audiences, building positive relationships, and crafting a captivating brand image across all platforms. Your role will involve creating content for social media captions and blog posts in Amharic, according to the social media plan and calendar.

Responsibilities:

● Act as the primary contact person for our client’s social media accounts on Facebook, Telegram, TikTok, YouTube, and Instagram ● Respond to comments, messages, and inquiries on social media promptly and professionally

● Monitor all social media platforms to identify trends, insights, and opportunities for audience engagement

● Collaborate with the marketing team to provide customer insights during campaign development and recommend improvements ● Develop engaging content for social media captions, blog posts, and other written materials in Amharic, following the content calendar

● Keep abreast of social media trends and best practices for each platform

● Oversee our client’s online reputation, address negative comments or reviews appropriately, and remove them if necessary

● Deliver weekly reports on social media comments and DMs to the marketing team Requirements:

● Proven experience as a social media contact person or in a similar role

● Exceptional communication and customer service skills

● Familiarity with social media platforms and their features, particularly Facebook, Telegram, TikTok, YouTube, and Instagram

● Ability to manage and engage on multiple social media accounts

● Attention to detail and consistency in maintaining a brand image

● Creativity in generating new ideas for engaging content

● Bachelor’s degree in marketing, communication, or related field preferred

● Proficiency in Amharic and excellent content development skills for social media captions and blogs

● Excellent command of English Interested applicants are encouraged to apply by sending their CVs to apply@yes.et with the subject title “Social Media Engagement Manager” before April 25, 2023.

About YES | YOUR EMPLOYMENT SOLUTIONS YES | Your Employment Solutions is a distinguished provider of full-cycle recruitment services and executive search support. Skillfully integrating cutting-edge technology with time-honored traditional headhunting methods, we excel in identifying and screening the most qualified candidates tailored to your unique business needs. Based in Addis Ababa, YES has emerged as a market leader across a diverse range of sectors such as manufacturing, engineering, telecom, HR, sales, marketing, information technology, supply chain, accounting & finance, and operations. Let us help you build a talented, high-performing team to drive your organization’s success.